CONSUMER BEHAVIOR

The first step of the buying process is recognition of by the customer.

• Market

• Need or Problem

• Availability of product or service

• Money or funds to buy

A customer is- when the performance of the product matches his expectations.

• Delighted

• Dissatisfied

• Satisfied

In CDM the first stage is

• Alternative evaluation

• Need

• Purchase

• Information search

In a situation where parents buy toys for kids, the parents are

• Decider

• Maintainer

• Buyer

• All of the above

the purchase lies with the parents in this case.

• A person buying milk displays .

• Credence buying behavior

• Extensive buying behavior

• Routine buying behavior

When a buyer goods or services to use in the production or assembling of products to be sold or supplied to others, it is known as.

• Secondary Buying Behavior

• Standard Buying Behavior

• Business Buying Behavior

• Consumer

Customers are when they look for the prestige associated with the brand while making a decision.

• Novelty oriented

• Novelty oriented

• Brand conscious

• All of the above

The customers who look for quality while making a purchase decision come under

• Quality oriented style

• Impulsive style

• Pleasure oriented style

• None of the above

The consumers who buy without much analysis or information about the product come under

• Pleasure oriented

• Impulsive buyer

• Novelty oriented

• Shop for fun

A customer seeking the best bargain in terms of enhanced price-performance equation will come under

• Quality oriented style

• Novelty oriented

• Value for money style

• Impulsive style