Hardware Support Midterm Practice (Module 1-5)

Alexa is asked to upgrade the memory on a desktop computer. Which component will she replace?

(Module 1)

• So-DIMM

• SSD

• Flash Memory

• DIMM

The original P1 connector had 20 pins, why did the development of PCIe induce the adoption of a 24-pin P1 connector?

(Module 1)

• PCIe slots are faster than the previous generation and requires more power

• The four new PCIe slots each require one extra pin on the P1 connector

• To provide an additional 12 volts to the PCIe slots required by graphics cards

• ATX specification 1.1 supports PCIe and calls for additional power requirements

What resources that may be useful in disassembling a laptop computer?

(Module 1)

•  

  Service manual

• Part brochures

• User manual

• Diagnostic software

Orlando's company is upgrading their networking equipment and gave him an older enterprise grade router. He wants to configure it using an old computer he found in his garage. What type of serial cable will most likely fit his old computer?

(Module 1)

• A cable that will plug into the DB15 port

• A cable that will plug into the DB9 port

• A cable that will plug into the 6-Pin port

• A cable that will plug into the 25-Pin port

A technician needs to service a laptop computer that is experiencing an intermittent problem with the display.
Which of the following will be most effective at helping the technician complete the work in a timely and efficient manner?

(Select two.)

(Module 1)

• Backup the data immediately in case the problem is related to the hard drive.

• Organize and place all parts and screws and in one place.

• Charge the laptop battery pack so it is ready to return to the customer with a full charge.

• Compare the system board display connections with a properly functioning laptop.

• Document and label the location of the screws and cables before removing them.

Which statements are true regarding motherboards? (Select two)
(Module 1)

•  

  Has a CPU socket

• Has slots for DIMMs

• Has a heat sink on the PCIe slots

• Also called a daughter card

• Has eSATA ports for internal SSDs

What is the second step in opening the case of a working computer?

(Module 1)

• Press and hold down the power button for a moment

• Back up important data

• Open the case cover

• Power down the system and unplug it

You are helping a friend build a computer with a modern motherboard that is compatible with the ATX form factor. What type of power supply should you use?

(Module 1)

• 
  One with a 15-pin power connector

• One with a 20-pin power connector

• One with an 8-pin power connector

• One with a 24-pin power connector

You replace an internal drive that is only used to backup data on a computer. Before you install the case cover, you power on the computer and observe the disk drive lights are not blinking. You suspect it may not be receiving power, but cannot find the power supply tester. How can you quickly verify whether power is being supplied to the disk drive?

(Module 1)

• Use a POST card

• Replace the power supply

• Run Diagnostic software once the OS loads

• Use a multimeter

When handling a motherboard, cards, or drive, which statement is NOT accurate?

(Module 1)

• You should not hold expansion cards by the edges.

• You should not touch chips on the device.

• You should not touch edge connectors.

• You should not touch any soldered components on a card.