Reviewer2
Authored by MARIANNE DAGLI
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University
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18 questions
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1.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
primary product characteristics
Performance
Features
Reliability
Conformance
2.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
secondary characteristics
Performance
Features
Reliability
Conformance
3.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
consistency over time
Performance
Features
Reliability
Conformance
4.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
meeting expectations
Performance
Features
Reliability
Conformance
5.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
useful life
Reliability
Conformance
Durability
Serviceability
6.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
resolution of problems and complaints
Durability
Serviceability
Aesthetics
Reputation
7.
MULTIPLE CHOICE QUESTION
5 mins • 1 pt
sensory characteristics
Durability
Serviceability
Aesthetics
Reputation
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