OB SESSION 7

3) Which of the following characteristics of an organization's culture indicates the degree to which management decisions take into consideration the effect of outcomes on employees within the organization?

• A) attention to detail

• B) outcome orientation

• C) team orientation

• D) people/customer orientation

• E) stability

4) Detail orientation is one of the six primary characteristics that capture the essence of an organization's culture. It indicates the degree to which ________.

• A) employees are encouraged to be innovative and take risks

• B) management focuses on results or outcomes rather than on the techniques and processes used to achieve them

• C) management decisions take into consideration the effect of outcomes on people within the organization

• D) work activities are organized around teams rather than individuals

• E) employees are expected to exhibit precision, analysis, and attention to detail

6) Which of the following statements best describes the difference between organizational culture and job satisfaction?

• A) Job satisfaction depends upon the level of "power distance" in the country, but organizational culture does not.

• B) Organizational culture is static, whereas job satisfaction is dynamic.

• C) Job satisfaction is immeasurable, whereas organizational culture is measurable.

• D) Organizational culture is descriptive, whereas job satisfaction is evaluative.

• E) Job satisfaction depends on the structure of the organization, but organizational culture does not.

9) Minicultures that tend to develop in large organizations to reflect common problems or experiences faced by the members in the same department or location are often called ________.

• A) micro-cultures

• B) subcultures

• C) divisional cultures

• D) microcosms

• E) countercultures

5) The key characteristic of organizational culture that addresses the degree to which people exhibit integrity and high ethical standards in their work is termed ________.

• A) assertiveness

• B) team orientation

• C) averseness

• D) risk taking

• E) integrity

11) ________ are indicators of a strong organizational culture.

• A) High levels of dissension

• B) High rates of employee turnover

• C) Completely horizontal organizational charts

• D) Narrowly defined roles

• E) Widely shared values

27) The market is a culture based on change.

• TRUE

•   FALSE

51) The ultimate source of an organization's culture is ________.

• A) its top management

• B) its environment

• C) the country in which the organization operates

• D) its founders

• E) the sociocultural backgrounds of its employees