L3 Innovative Culture Quiz

What is culture in an organization?

• Shared beliefs, values, and attitudes within an organization

• The layout of an office and staff uniform

• The mission statement and objectives of an organization

• The way work gets done on a day-to-day basis

According to Edgar Schein's model, what are the three levels of organizational culture?

• Artifacts, symbols, and underlying assumptions

• Visible artifacts and behaviors, espoused values, and underlying assumptions

• Symbols, business strategy, and perceptions

• Processes, beliefs, and feelings

Which level of organizational culture includes the layout of an office and staff uniform?

• Artifacts

• Symbols

• Espoused values

• Underlying assumptions

What does Air New Zealand showcase as an artifact of its innovative culture?

• Shared workspaces and communal eating areas

• Customer-focused solutions and team-first approach

• Mission statements and objectives

• Perceptions and beliefs

Which of the following is an espoused value of Air New Zealand?

• Customer-focused solutions

• Shared workspaces

• Perceptions and beliefs

• Governing principles

What underlying assumption within Air New Zealand's culture supports the cultivation of innovation?

• Employees at all levels have valuable insights to contribute

• Risk-taking is not acceptable

• Learning from mistakes is not valuable

• Cross-functional collaboration is not essential

What strategy can a business use to build an innovative culture?

• Minimize bureaucracy

• Avoid communication

• Reward maintaining the status quo

• Discourage autonomy

What type of organizational culture relies on a top leader who makes quick decisions?

• Power culture

• Role culture

• Task culture

• Person culture

In which type of organizational culture does each person know their job and things happen in an expected way?

• Power culture

• Role culture

• Task culture

• Person culture

What type of leadership is often seen in a role culture?

• Autocratic

• Democratic

• Laissez-faire

• Parental