Call Center Vocabulary
Authored by Katherine Gonzalez
English
University
Used 9+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What's the correct word
Agent
Troubleshooting
Database
Delay
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What's the correct word?
Agent
Database
Troubleshooting
Delay
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Troubleshooting
Agent
Delay
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Delay
Agent
Database
Troubleshooting
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Damaged
Complaint
Warranty
Return
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does ''off-peak" mean?
Queja
Llamada gratuita
Temporada baja
Garantia
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What does "toll-free" mean?
Llamada gratuita
Temporada baja
Garantia
Queja
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