Call Center Vocabulary

Call Center Vocabulary

University

10 Qs

quiz-placeholder

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Call Center Vocabulary

Call Center Vocabulary

Assessment

Quiz

English

University

Easy

Created by

Katherine Gonzalez

Used 4+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What's the correct word

Agent

Troubleshooting

Database

Delay

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

What's the correct word?

Agent

Database

Troubleshooting

Delay

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Troubleshooting

Agent

Delay

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Delay

Agent

Database

Troubleshooting

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Damaged

Complaint

Warranty

Return

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does ''off-peak" mean?

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Garantia

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What does "toll-free" mean?

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