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Communication 111 Exam #1 Review

Authored by Bridget E

Other

5th Grade

Used 1+ times

Communication 111 Exam #1 Review
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30 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the definition of interpersonal communication?

The process of expressing, interpreting, and coordinating meanings to meet social goals

The process of expressing, interpreting, and coordinating meanings to meet personal goals

The process of expressing, interpreting, and coordinating meanings to meet academic goals

The process of expressing, interpreting, and coordinating meanings to meet financial goals

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the definition of conflict?

An expressed struggle between at least two independent parties

An expressed struggle between at least two interdependent parties

An expressed struggle between at least two unrelated parties

An expressed struggle between at least two opposing parties

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is an element of conflict?

Unexpressed struggle

Independence

Compatible goals

Lack of interference

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is emotional intelligence?

The ability to recognize emotional states in others

The ability to manage emotions in ourselves and our relationships

The ability to motivate action based on emotional states

All of the above

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a behavior that operationalizes emotional intelligence?

Naming emotional states

Recognizing others' emotional states

Articulating emotional responses appropriately

All of the above

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is destructive conflict?

When all parties are satisfied with the outcomes of a conflict

When all parties are dissatisfied with the outcomes of a conflict

When all parties believe they have won because of the conflict

When all parties believe they have lost because of the conflict

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What are the 4 Horsemen of conflict?

Criticizing, Defensiveness, Stonewalling, Contempt

Criticizing, Defensiveness, Ignoring, Contempt

Criticizing, Avoidance, Stonewalling, Contempt

Criticizing, Defensiveness, Stonewalling, Dismissiveness

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