CMP7

•Teams that coordinate and provide direction to the subunits under their jurisdiction and integrate work among subunits. (e.g., a top management team provides a strategic direction to a company) are known as ......... teams

• Project and development

• Work

• Management

• Transnational

In this stage of team development, hostilities and conflict arise, and people jockey for positions of power and status.

• •Forming

• •Storming

• •Norming

• •Performing

Which is NOT a type of healthy conflict

• Cognitive conflict

• Affective conflict

• Focuses on problems and issues

• Associated with improvements in team performance

Which is not a criterion of team effectiveness

• Employee Tenure

• Member satisfaction

• Member commitment

• Team productivity

Behavior that gives purpose and meaning to organizations, envisioning and creating a positive future

• Supervisory leadership

• Strategic leadership

• Supportive leadership

Right to tell others what to do is a feature of .... leadership power

• •Reward

• •Coercive

• •Legitimate

• •Referent

According to Path-Goal Theory, this is not a type of leadership behavior

• •Directive

• •Supportive

• • Maintenance

• •Participative

According to this type of leadership, leaders who motivate people to transcend their personal interests for the good of the group

• Transformational

• Transactional

• Autocratic

• Responsible

While team cohesiveness enhances team performance and productivity, it has minimal impact on improving member satisfaction.

• True

• False

you are a key account manager, and you have just learned that one of your top clients is considering switching to a competitor. This client represents a significant portion of your sales, and losing them would severely impact both your commission and your company’s revenue. You schedule a meeting with your main contact at the client’s company, where you spend time listening to their concerns. You then use your interpersonal skills, professional relationship, and persuasive communication to assure them that your company is still the best option. Your contact promises to speak with the decision-makers on your behalf because they trust and respect you. What type of power are you leveraging to try to retain this clientY

• Reward

• Expert

• Legitimate

• Coercive

• Referent