BPM-Chapter2

Which of the following best defines process identification?

• Listing all employees of an organization

• Systematically defining business processes and selecting them for improvement

• Designing computer systems for automation

• Outsourcing organizational tasks

What is the output of process identification?

• Project plan

• Process architecture

• IT infrastructure

• Balanced scorecard

According to the checklist, which of the following is NOT a valid business process?

• Repetitive series of observable activities

• One-time construction project

• Activities with a clear case notion

• Process with at least three actors

True or False: Business strategy is an organizational perspective on setting and meeting business goals

• True

• False

Choose 4 perspective types in Balanced Scorecard according to Kaplan and Norton

• Financial Perspective

• Customer Perspective

• Internal Perspective

• Learning and Growth Perspective

• External Perspective

Which among the following is an enterprise architecture that refers to actors, roles, and organizational structure?

• External Perspective

• Product Perspective

• Data Perspective

• Organizational Perspective

Which among the following is the products and services along with their relationships?

• External Perspective

• Product Perspective

• Data Perspective

• Organizational Perspective

Which among the following is refers to computer hardware and communication networks

• External Perspective

• Product Perspective

• Technical Infrastructure

• Organizational Perspective

Which among the following is the process architecture?

• External Perspective

• Product Perspective

• Data Perspective

• Business Process Perspective

Which among the following is refers to the informational entities and their relationships?

• External Perspective

• Product Perspective

• Data Perspective

• Business Process Perspective