Communication, Business Management and Leadership Test

Communication allows us to _______ with other people.

• Shake Hands

• Write

• Gesture

• Connect

Communication is a combination of what?

• Written and Electronic

• Verbal and Non-verbal Skills

The words you say make up what percentage of communication?

• 7%

• 55%

• 38%

• 10%

Which of the following is not an example of non-verbal communication?

• Body Language

• Facial Expressions

• Sound

• Eye Contact

Nonverbal communication is just as important as verbal communication.

• True

• False

Listening is an important aspect of communication.

• True

• False

The formality in which you speak is called?

• Register

• Vocal

• Verbal

• Speech

Which function of management involves knowing what to do, when to do it, and how to do it?

• Organizing

• Controlling

• Planning

• Leading

__________ are responsible for the management of a business to accomplish its goals by effectively people and other resources.

• Communicators

• Leaders

• Managers

• Entrepreneurs

___________ is the function of management where you identify activities to be completed.

• Organizing

• Planning

• Controlling

• Leading