BR Intermediate |Unit 5 Customers Grammar 2

Some companies _____ to understand that customer satisfaction is everything.

• don't seem

• aren't seeming

• doesn't seem

• not seeming

As customers, we ______ satisfied with the service.

• are never

• is never

• never

• never are

I _____ what is happening with this year's numbers.

• don't understand

• am not understanding

• not understand

• doesn't undertand

Organize these options into the right categories

Groups:

(a) Action Verbs

,

(b) Non Action Verbs

• seem

• understand

• wait

• go

• discuss

• meet

• need

• know

• like

• mean

• talk

• arrive

• hope

• leave

Companies usually _____ to create customer loyalty, so customers _____ to buy from them.

• like / come back

• likes / comes back

• are liking / come back

• like / are coming back

I _____ to get that new job! It's all I'm looking for.

• hope

• hopes

• am hoping

• hoping

Marlen _____ to be very productive this weekend. She has a lot of things to do.

• plans

• is planning

• planning

• plan

I guess I ____ not completely free this coming week. Can we reschedule?

• am

• is

• are

• be

The students always _______ to have a second Quizzis after the first one.

• expect

• are expecting

• expects

• expecting

The teacher ______ whose handwriting this is.
You should always write your name in homework assigments.

• isn't recognizing

• doesn't recognize

• don't recognize

• aren't recognizing