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BR Intermediate |Unit 5 Customers Grammar 2

Authored by Marisela Castillo

English

University

Used 1+ times

BR Intermediate |Unit 5 Customers Grammar 2
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14 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Some companies _____ to understand that customer satisfaction is everything.

don't seem

aren't seeming

doesn't seem

not seeming

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As customers, we ______ satisfied with the service.

are never

is never

never

never are

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I _____ what is happening with this year's numbers.

don't understand

am not understanding

not understand

doesn't undertand

4.

CATEGORIZE QUESTION

3 mins • 1 pt

Organize these options into the right categories

Groups:

(a) Action Verbs

,

(b) Non Action Verbs

go

need

hope

like

seem

leave

meet

mean

understand

know

talk

wait

discuss

arrive

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Companies usually _____ to create customer loyalty, so customers _____ to buy from them.

like / come back

likes / comes back

are liking / come back

like / are coming back

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

I _____ to get that new job! It's all I'm looking for.

hope

hopes

am hoping

hoping

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Marlen _____ to be very productive this weekend. She has a lot of things to do.

plans

is planning

planning

plan

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