BSBCMM511

BSBCMM511

Professional Development

10 Qs

quiz-placeholder

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BSBCMM511

BSBCMM511

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Easy

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Anonymous Anonymous

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False
Poor communication can damage an organisations reputation?

True

False

2.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are THREE things an effective question should include?

A clear purpose or need

Concise & to the point

Indirect & personal

Relevant to the situation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False

Active listening is key to positive communication?

True

False

4.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are THREE examples of respectful communication?

Taking things personally

Staying calm

Being thoughtful

Listening actively

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False

As a leader, it is important to develop and maintain effective communication skills in the workplace?

True

False

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

What are THREE characteristics of non verbal communication?

Eye contact

Clarity speech

Body language

Facial expressions

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

True or False

It is important to keep your communication as simple as possible, avoiding slang and jargon when faced with a language barrier?

True

False

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