BSBCMM511
Authored by Anonymous Anonymous
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False
Poor communication can damage an organisations reputation?
True
False
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are THREE things an effective question should include?
A clear purpose or need
Concise & to the point
Indirect & personal
Relevant to the situation
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False
Active listening is key to positive communication?
True
False
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are THREE examples of respectful communication?
Taking things personally
Staying calm
Being thoughtful
Listening actively
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False
As a leader, it is important to develop and maintain effective communication skills in the workplace?
True
False
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What are THREE characteristics of non verbal communication?
Eye contact
Clarity speech
Body language
Facial expressions
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
True or False
It is important to keep your communication as simple as possible, avoiding slang and jargon when faced with a language barrier?
True
False
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