Computer Repair and Services Quiz

What is the first step in hardware troubleshooting?

• Identify the problem or symptoms

• Update the device drivers

• Check the power supply

• Restart the device

Which of the following is a common symptom of a virus or malware infection?

• faster computer performance

• increased storage capacity

• slow computer performance

• improved internet connection

What is the purpose of data backup and recovery?

• To protect and restore data in case of accidents or disasters.

• To prevent data loss

• To improve data security

• To optimize data storage

Which of the following is a common network configuration issue?

• Outdated network drivers

• IP address conflicts

• Slow internet speed

• Incorrect subnet mask

What is the process of removing unnecessary files and programs to improve system performance called?

• System defragmentation

• System cleanup

• Defragmentation

• Disk cleanup or system optimization

What should you do if your computer does not turn on?

• Restart the computer and try again.

• Check if the power button is working properly.

• Replace the power cord and try again.

• Check power connection and seek professional help if necessary.

Which of the following is a common sign of a failing hard drive?

• slow internet connection

• blue screen of death

• loud clicking noises

• frequent crashes or freezes

What is the purpose of a firewall in network security?

• The purpose of a firewall in network security is to establish a barrier between a trusted internal network and an untrusted external network, preventing unauthorized access and protecting against potential threats.

• The purpose of a firewall in network security is to encrypt all network traffic.

• The purpose of a firewall in network security is to allow unrestricted access to all networks.

• The purpose of a firewall in network security is to slow down internet speed.

What is the recommended method to remove a virus or malware from a computer?

• Use antivirus software

• Ignore the virus and continue using the computer

• Delete all files on the computer

• Restart the computer

What is the purpose of a UPS (Uninterruptible Power Supply) in computer systems?

• To protect the computer system from viruses and malware.

• To reduce the electricity consumption of the computer system.

• To provide backup power and prevent data loss.

• To improve the performance of the computer system.