Sales II - 1.10

Suggestion selling is sometimes called ____________ selling

• related

• recommendation

• suggestive

• alternative

Usually, suggestion selling occurs after the customer has made the original ______________.

• purchase

• buying decision

• point of contact

• selling ideq

A percentage of the total sale amount paid to the individual or business that makes the sale refers to?

• commission

• gross profit

• net profit

• income

Sometimes referred to as the final goal and outcome of the entire selling process, but also as a measure of how well a business has met its customers’ expectations

• customer appreciation

• suggestion selling

• relationship building

• customer satisfaction

Three parties can benefit when you use suggestion selling include all of the follow EXCEPT

• company

• entrepreneur

• salesperson

• customer

This idea for suggestion selling refers to showing a customer a product that can be used with

her/his original purchase.

• Related products

• Larger quantities

• Products for special occasions or seasons

• New or additional product uses

This idea for suggestion selling refers to telling the customer how they can save money purchase by purchasing a larger box as a better bargain.

• Related products

• Larger quantities

• Products for special occasions or seasons

• New or additional product uses

This idea for suggestion selling refers to reminding customers of upcoming occasions such as Father’s Day, graduation, or Valentine’s Day.

• Related products

• Larger quantities

• Products for special occasions or seasons

• New or additional product uses

This idea for suggestion selling refers to suggesting not just the products to your customers, but ideas for other ways they can be used.

• Related products

• Larger quantities

• Products for special occasions or seasons

• New or additional product uses

This idea for suggestion selling refers to showing customers new products and suggest that they buy them at this time as well.

• Related products

• New products

• Products for special occasions or seasons

• New or additional product uses