Sunlit Tech Customer Service Associate Quiz

What is the main focus of Sunlit Tech?

• Providing top-tier customer experiences

• Offering the latest gadgets

• Both A and B

• None of the above

What is the role of an Entry-Level Customer Service Associate at Sunlit Tech?

• Processing returns

• Answering product-related questions

• Providing recommendations based on customer needs

• All of the above

What is a key responsibility of an Entry-Level Customer Service Associate?

• Maintaining a clean and organized work area

• Staying up-to-date on new products, promotions, and policies

• Working collaboratively with team members to achieve store targets

• All of the above

What is the minimum educational requirement for the position?

• High School Diploma or equivalent

• Bachelor's Degree

• Master's Degree

• No educational requirement

Which skill is important for an Entry-Level Customer Service Associate?

• Strong verbal communication skills

• Technical programming skills

• Artistic design skills

• Mathematical problem-solving skills

When should an Entry-Level Customer Service Associate be available to work?

• Only on weekdays

• Only during business hours

• Only during non-peak retail times

• Flexible hours, including weekends

What should be the length of the cover letter?

• One paragraph

• One page

• Two pages

• No specific length requirement

Tags

CCSS.RI.11-12.3

CCSS.RI.11-12.5

CCSS.RI.8.5

CCSS.RI.9-10.3

CCSS.RI.9-10.5