Business Management Midterm through 2.00

Process Improvement Specialist and Call Center Supervisor are positions within:

• A. Business Analytics.

• B. Operations Management.

• C. Supply Chain Management.

• D. Human Resources Management.

Which type of organizational design has an emphasis on teamwork?

• A. Lateral relations

• B. Matrix structure

• C. Divisional structure

• D. Functional structure

Which is an element of any project?

• A. inventory

• B. outcome

• C. regulations

• D. technology

Every project creates a/an:

• A. company.

• B. deliverable.

• C. new product.

• D. advertising plan.

Middle-level administrators work to take broad goals and make them more specific to their unit(s). What are these goals called?

• A. Tactical plans

• B. Strategic plans

• C. Operational plans

• D. Management plans

Patrice tells her sales staff to spend one-fourth of their time on sales meetings, one-fourth on sales reports, one-fourth on answering emails, and one-fourth on generating new leads. Which step of the organizing process is Patrice demonstrating?

• A. evaluating results

• B. allocating resources

• C. delegating authority

• D. grouping tasks into structures

An important aspect of the organizing function of management involves:

• A. promoting employees.

• B. motivating team members.

• C. establishing levels of authority.

• D. conducting performance reviews.

One way to determine whether an employee is helping a business achieve its organizational goals is by:

• A. developing an incentive program.

• B. analyzing external economic factors.

• C. evaluating the employee's performance.

• D. providing the employee with extensive training.

The primary purpose of developing organizational goals is to:

• A. establish loyalty.

• B. assign authority.

• C. provide direction.

• D. ensure profitability.

Within the next three years, the PRM Company wants to set up an electronic data interchange with all of its suppliers. What type of organizational goal is PRM establishing?

• A. contingency

• B. financial

• C. symmetrical

• D. technology