Group 6 Quiz
Authored by Mariska Amanda
English
University
Used 2+ times
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8 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
What is the name of the company in the video ?
BTS company
ABC company
ACB company
CBA company
2.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
After Emily answered the phone, Emily asked?
Who are you?
Who's this?
How my i assist you?
Anything I can help?
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Which words are appropriate to say when hanging up the phone ?
4.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
Who is Emily's boss?
Mr. Smooth
Mr.Smith
Mr. Sam Smith
Mr. Smoothies
5.
MULTIPLE CHOICE QUESTION
45 sec • 2 pts
Ja'far: Good moorning. Administrator MP Unesa, ....?
Nadia: Can I speak to Mr. Guntur, Please?
Ja'far: Yes. Wait a moment.
which one is suitable to complete the points above?
Help me please
could you possibly help me?
May I help you
Can I take a message
6.
MULTIPLE SELECT QUESTION
45 sec • 2 pts
If you get a call from an unknown number and it sounds formal, what do you ask first?
why are you calling?
To whom am I speaking?
Who am I speaking with?
What do you need?
7.
FILL IN THE BLANK QUESTION
1 min • 2 pts
How to start a formal conversation over the phone?
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