Career Awareness

A customer yells at the barista for not having any seasonal coffee flavoring left. How might the customer be feeling?

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The customer greets the barista and orders with a smile. How might the customer be feeling?

 

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 The customer says her order so quietly that the barista has to ask her to repeat it louder. How might the customer be feeling?

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A customer yells, “I’ve been waiting almost 15 minutes for my pumpkin spice latte.” at the barista. How might the customer be feeling?

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A customer says, “My coffee tastes great, thank you!” to the barista before leaving the shop. How might the customer be feeling?

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