Systems lookup

Use for Anthem spending accounts.

• CPSUI

• CIRS

• BDS

• WCA 

Use to locate phone numbers for members in different LOBs.. 

• BDS

• DBS

• Google

• I'm clueless

Use to check HIPAA Authorizations, QMSCO, and Confidential Communications 

• Clarity

• CIRS

• SEARS

• CPSUI

Use to access actual pdf of ID card.

• CPSUI 

• FOBS

• Clarity

• Anthem.gov

Use to look up Pre Certification, Predetermination.

• OnDemand

• Member 360 

• NextGen

• Mars

Used to find authorization letters.

• On Demand

• Mars

• Smarthelp

• NextGen

Used to check Grievances and Appeal status .

• CPSUI

• SmartHelp

• NextGen 

• Member 360

Use to verify and authenticate a member's information.

• HIPAA Tool 

• Medical Policies Search 

• OnDemand 

• Look-up cade

Call recording practice for opening, closing HIPAA and benefits .

• Zenarate  

• MARS

• WCF

• filenet  

Use for emulating the member's online portal.

• EOC Search 

• Solution Central Production 

• OnDemand 

• SmartHelp