May is interested to learn some tips on Cantonese culinary skills. She should look up some e-books from
SMM 6

Quiz
•
Other
•
10th Grade
•
Hard
Hui Cheng Lau
Used 1+ times
FREE Resource
30 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When one logs in to the Singtel website, he or she will be automatically prompted to the service of Ask Shirley . Shirley is known as a
mascot
chatbot
spokesman
service ambassador
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Shu Ling s supervisor instructed her to use social listening for customer profiling. It means she will need to
conduct a survey online.
ring up customers for interviews.
hold a social event with customers.
check consumer reviews and conversations on social media.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A YouTube view is not recorded until the viewer has been watching for
15 seconds.
30 seconds.
45 seconds.
60 seconds.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The 4Ps of marketing are referring to Product, Price, Promotion and
People
Performance
Place
Public
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Albert wrote a book and got it copyrighted. He could enjoy the exclusive right EXCEPT
publishing his book.
reproducing his book.
communicating his book to the public.
stopping readers from buying his book.
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tang Choon Keng, the founder of CK Tang, used to carry his goods in a tin trunk and sold them from house to house, the business channel then is regarded as
business-to-business.
business-to-consumer.
consumer-to-business.
consumer-to-consumer.
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