L2 ONLINE RETAILING AND SERVICES

What is e-tailing?

• Retailing conducted online

• Retailing conducted in physical stores

• Retailing conducted through catalogs

• Retailing conducted through direct sales

Who is e-tailer?

• Retailers who sell over the Internet

• Retailers who sell in physical shop

• Retailers who sell books

• Retailer who sell medical equipment and supplies

What are the key industry strategic factors in e-commerce?

• Barriers to entry, power of suppliers, power of customers, existence of substitute products, industry value chain, nature of intra-industry competition

• Market demand, product quality, advertising strategies, employee satisfaction, financial performance

• Government regulations, social media presence, customer loyalty programs, employee training, technological advancements

• Competitor analysis, market segmentation, pricing strategies, distribution channels, promotional activities

Which business model generates almost all of its revenues from online sales?

• Virtual merchants

• Bricks-and-clicks

• Catalog merchants

• Manufacturer direct merchants

Below are the advantages of e-tailing EXCEPT :

• Easy to update or change the price

• Consumer concern about privacy

• Avoid of direct marketing cost

• Global reach

Which trend has become commonplace in the online financial services industry?

• Mobile banking

• Traditional banking

• In-person financial advising

• Offline stock trading

Which industry is expected to be severely impacted by the Covid-19 pandemic?

• Online travel services

• Online career services

• Online financial services

• Online retail services

What is 4 types of e-tailing business models?

• Virtual Merchant, Channel merchants, Catalog Merchants,Manufacturer-direct Merchant

• Invirtual Merchant, Omni-channel merchants, Catalog Merchants,Manufacturer-direct Merchant

• Virtual Merchant, Omni-channel merchants, Catalog Merchants,Manufacturer-indirect Merchant

• Virtual Merchant, Omni-channel merchants, Catalog Merchants,Manufacturer-direct Merchant

Which is the example of e-tailing business model : Virtual merchant?

• Machines (Apple Product)

• Sephora

• Shopee

• Bodyshop

Which is the example of e-tailing business model : Omni-channel merchant?

• Lazada

• Sephora

• Shopee

• Booking.com