Business Departments Quiz

Which department keeps track of all the money that flows into and out of the business?

• Accounting

• Customer service

• Engineering

• Human resources

Which department handles all activities involved with complaints, concierge services, and customer inquiries?

• Accounting

• Customer service

• Engineering

• Human resources

Which department makes sure that all the equipment, plumbing, electricity, and building facilities are working properly?

• Accounting

• Customer service

• Engineering

• Human resources

Which department manages all employee issues, including benefits, firing and hiring, pay, and training?

• Accounting

• Customer service

• Engineering

• Human resources

Which department oversees all functions of the business, including making sure the business is operating profitably?

• Management

• Marketing and sales

• Purchasing and receiving

• Reservations and bookings

Which department promotes the business, develops marketing plans, and sells the products and services?

• Management

• Marketing and sales

• Purchasing and receiving

• Reservations and bookings

Which department keeps track of purchases and inventory for the business?

• Management

• Marketing and sales

• Purchasing and receiving

• Reservations and bookings

Which department handles all activities involved with customers reserving rooms, seats, tours, and more?

• Management

• Marketing and sales

• Purchasing and receiving

• Reservations and bookings

Which department secures property for the safety of the guests and employees and oversees emergency procedures?

• Safety

• Technology

• Reservations and bookings

• Engineering

Which department maintains computer software and data storage; may also oversee the business website?

• Safety

• Technology

• Reservations and bookings

• Engineering