QUIZ QUEST Q4 #2

How do we process a training removal request for Kenvue?

• Direct the employee to the Training Removal button.

• Direct the employee to the Summit intake portal.

• Direct the employee to IRIS.

• Direct the employee to GLAHD after documenting.

In the Year-End performance process, is the send back option available for the Self-Evaluation?

• Yes for J&J and Kenvue.

• Yes for J&J, but not Kenvue.

• Yes for Kenvue, but not J&J.

• This option is not available.

What is the handling of requests for Hiring, Onboarding, Data Changes, up to Termination Contingent Workers?

• Send to Regional WDM, with the categories:

  WDM

  Organization Update

  Contingent Worker

• Send to Regional WDM, with the categories:

  WDM

  Job Change

  Contingent Worker

• Send to Local WDM, with the categories:

  WDM

  Organization Update

  Contingent Worker

• Send to Local WDM, with the categories:

  WDM

  Job Change

  Contingent Worker

1. Which of the below processes are not available during freeze Nov 11 to Jan 1? Select all applicable

• Reporting Relationship Change

• Internal movement via Taleo

• Compensation Change

• Lateral Move

We receive a call from a terminated employee who wants a reference letter from J&J, saying that they just need it to state their start and end date. We...

• Create a standard EV letter on behalf of the former employee.

• Direct the employee to the self-service in Workday to create reference letters.

• Collect the information on the non-standard form and escalate to WDM.

• Collect the information on the non-standard form and assign to the POC.

Which of the Global Leaves Expansion (bereavement, caregiver, volunteering) does not apply to Kenvue employees?

• All apply to Kenvue

• All but the volunteering leave apply.

• Only the volunteering leave applies.

• None apply to Kenvue.

If a manager requests for the list of anniversaries in their organization...

• We go to the personal tab in Workday of each of the employees and collect the information.

• We inform the manager that we cannot provide personal information.

• We direct the manager to the self-service reports Workday.

• We request the necessary information and escalate this to HR Reporting.

How can a manager convert a fixed-term contract to regular employee?

• A new Job Requisition needs to be created.

• The Regional POC can initiate this on behalf of the manager.

• This is done by he Regional WDM team via AskGS ticket.

• This is MSS in Workday.

Who is the third party provider for Inspire?

• Worksense

• Workmarket

• Workhuman

• Inspire is internal, no third party provider is involved

I have left the regarding field empty in a case routed. Will this impact my performance metrics?

• If reviewed by the QA team, this will be an auto-zero in the quality score of the case.

• If reviewed by the QA team, this will impact the quality score of that case.

• The receiving team may create an IBD for this case.

• No, the regarding field in not mandatory.