Bahrain

How to find materials my class for specific session?

• send an email to the teacher

• use OneDrive

• ask the student to check his email

How many levels does my class Bahrain have?

• 3 Levels

• 4 Levels

• 8 Levels

which is the bank affiliated to the British Council in Bahrain?

• HSBC

• CIB

• QNB

my class assessment is made after how many classes?

• 10 speaking

• 5 speaking

• 10 speaking and 1 writing

Do we offer CELTA on Bahrain?

• Yes

• No

If the customer told you he didn’t have late cancellation and he lost a credit, what’s the tape you will search in on CMS2?

• Booking History

• Credit History

• Registration History

If we cancelled a session and we sent an email and SMS for the students and a student call you to know the reason of cancellation which tape on CMS2 you will open?

• Feedback

•  Nots

• Comms

If we make on time exception for the student so you need to refund him one session what you will do?

• TCMS/Registration

• CMS2/Credit History

• CMS2/ Registration History

In order to be able to book an advisory session, the number must be.

•  Zero

• higher than four

• we don’t able to book advisory session.

If a customer called you regarding his speaking section, he wants to improve his score and his exam was on 30th of September 2023 what options he has?

• OSR

• EOR

• He needs to take the whole exam.