Understanding Miscommunication

What is the transmission model of communication?

• Communication as a message moving directly from one person to another

• Communication as a game of catch

• Communication as a Vulcan mind meld

• Communication as a mush of miscommunication

What does the transactional model of communication acknowledge?

• The complexity of communication

• The simplicity of communication

• The objectivity of communication

• The miscommunication in communication

What happens when humans communicate through their subjective lenses?

• They fully share thoughts and feelings

• They shape the message based on their own perceptions

• They interpret the message objectively

• They avoid miscommunication

What is one practice that can facilitate better communication?

• Passive hearing

• Active listening

• Ignoring verbal and nonverbal feedback

• Expressing oneself without listening

What should be considered when listening to others?

• Words only

• Eyes and ears only

• Gut feeling only

• Words, body language, and intuition

What should one remember when trying to be understood?

• Communication is a one-way street

• Communication is a two-way street

• Communication is unnecessary

• Communication is always clear

What should one be aware of in their personal perceptual filters?

• Culture, community, and family

• Objective truth

• Others' perceptions

• Miscommunication

What is the goal of sharing a dialogue with others?

• To prove one's perception is correct

• To reach a common understanding

• To avoid communication

• To create more miscommunication

What can a basic understanding of communication help prevent?

• Confusion and animosity

• Misunderstanding

• Crashing a multimillion dollar probe into Mars

• All of the above

What are the barriers to effective communication?

• Language barriers, physical barriers, emotional barriers, cultural barriers, and noise.

• Lack of technology, lack of time, lack of interest

• Lack of knowledge, lack of resources, lack of feedback

• Lack of trust, lack of empathy, lack of clarity