Counter Station Exam

Counter Station Exam

Professional Development

10 Qs

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Counter Station Exam

Counter Station Exam

Assessment

Quiz

Professional Development

Professional Development

Practice Problem

Medium

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PET JB3131

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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

starts when the guest reaches the counter and ends when the guest receives all the items ordered. It indicates the total time the guest and cashier transact business

Service time
Wait time

Turnaround Time

Food Serving Time

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The standard turnaround time is?

65 seconds

90 seconds

120 seconds

4 minutes

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

It is defined as the ratio, in percentage, of services that the process is producing and what it is designed to do, in terms of Transaction Count.

Take Out Ratio

POS Utilization

SOK Utilization

Dine-in Ratio

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Cashier's Responsibility

Conducts guest relations through correct order taking, correct punching of products in the POS and, efficient receiving of guest’s payment.

Fulfills orders through correct assembly of hot foods

Fulfills orders through correct assembly of drinks and soft serve items, and proper issuance of condiments and utensils

Completes the customer journey through proper dispatching of order

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Assembler's Responsibility

Conducts guest relations through correct order taking, correct punching of products in the POS and, efficient receiving of guest’s payment.

Fulfills orders through correct assembly of hot foods

Fulfills orders through correct assembly of drinks and soft serve items, and proper issuance of condiments and utensils

Completes the customer journey through proper dispatching of order

6.

MULTIPLE SELECT QUESTION

45 sec • 1 pt

Dispatcher's Responsibility

Conducts guest relations through correct order taking, correct punching of products in the POS and, efficient receiving of guest’s payment.

Fulfills orders through correct assembly of hot foods

Fulfills orders through correct assembly of drinks and soft serve items, and proper issuance of condiments and utensils

Completes the customer journey through proper dispatching of order

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Table in the counter that holds the POS and also serves as assembly table

Assembly Table

Hot Foods Assembly Area

Claim Area

Countertop

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