FOO MIXED
Authored by Liah Kamis
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University
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14 questions
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1.
CATEGORIZE QUESTION
3 mins • 1 pt
Organize the descriptions into the right accommodation types
Groups:
(a) Bed & Breakfast Inns
,
(b) Hostels
,
(c) Motels
,
(d) Service Apartments
For students and young adults
Caters to travellers on the road and require overnight shelter
Provide long term or permanent accomodation
Host stays in the premises
Shared facilities like bathroom, kitchen pantry
Provide services similar to commercial hotels
Small accommodation located near highways
Overnight lodging in a private home
2.
CATEGORIZE QUESTION
3 mins • 1 pt
Organize the descriptions into the right type of room discrepancies
Groups:
(a) Skipper
,
(b) Sleeper
,
(c) Sleepout
Vacant room believed to be occupied
Room is occupied and paid for
Could be staying at a friend's place
Can be due to short stay situations
Guest left room without paying
Account settled to City Ledger and guest is contacted in writing
Could be away for overnight trips in the neighbouring countries
Reinstated room account but cashier forgot to checkout
Credit card has exceeded its limits
Guest is not sleeping in the room
Credit card provided was invalid
Registration card is still in bucket
No alternative modes of payment were received
Room was not checked out in PMS
3.
REORDER QUESTION
1 min • 1 pt
After issuing the key card, what are the steps of Rooming a Guest ?
Escort guest to their room
Leave and follow up
Offer services
Give directions to the room
Present Room facilities
4.
MATCH QUESTION
1 min • 1 pt
Match the following descriptions to the correct type of hotels
Resort Hotel
Smaller sized hotels with uniquely designed interiors
Boutique Hotel
Majestic facades with intricate detailing and colonial ambience
Heritage Hotel
Different room sale structure (hourly, half day rates available)
Airport Hotel
Destination within a destination, provide extensive F&B options and wide range of leisure activities
Conference Hotel
Comprehensive facilities, have more than 500 rooms with larger public areas
5.
MATCH QUESTION
1 min • 1 pt
Match the following descriptions to the correct type of hotels
Casino Hotel
Minimal amenities , focus around price and value. Popular with families with children and bus tour groups
All-Suite
Luxurious guestrooms and F&B operations and attract guests by promoting gaming and headliner entertainment
Commercial
Home-away- from home. Appeals to vacationing families who wants privacy and convenience.
Economy
Located in downtown and business districts and known as transient hotel.
6.
CATEGORIZE QUESTION
3 mins • 1 pt
Match the following descriptions to the correct Levels of Keys
Groups:
(a) Pass Key
,
(b) Master Key
,
(c) Grand Master
,
(d) Great Grand Master
including double locked rooms
Opens all doors in a hotel
also known as Floor Master
also known as Submaster key
Open few rooms within a section of the floor and cannot open double locked rooms
Opens all rooms in a hotel
But Does not open double locked doors
Open all rooms on a specific floor but cannot open double locked rooms
7.
MATCH QUESTION
1 min • 1 pt
Match the following descriptions to the correct type of job redesign methods
Enlarged
Addition of tasks that are of similar responsibilities
Enriched
Addition of more demanding tasks or tasks that require additional training
Reconfigured
Shifting of tasks, duties and responsibilities amongst jobs to align with organisational goals
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