
FOO MIXED
Authored by Liah Kamis
Specialty
University
14 Questions

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1.
CATEGORIZE QUESTION
3 mins • 1 pt
Organize the descriptions into the right accommodation types
Groups:
(a) Bed & Breakfast Inns
,
(b) Hostels
,
(c) Motels
,
(d) Service Apartments
For students and young adults
Caters to travellers on the road and require overnight shelter
Provide long term or permanent accomodation
Provide services similar to commercial hotels
Host stays in the premises
Small accommodation located near highways
Shared facilities like bathroom, kitchen pantry
Overnight lodging in a private home
2.
CATEGORIZE QUESTION
3 mins • 1 pt
Organize the descriptions into the right type of room discrepancies
Groups:
(a) Skipper
,
(b) Sleeper
,
(c) Sleepout
Vacant room believed to be occupied
Guest is not sleeping in the room
Room was not checked out in PMS
Reinstated room account but cashier forgot to checkout
Can be due to short stay situations
Credit card has exceeded its limits
Account settled to City Ledger and guest is contacted in writing
No alternative modes of payment were received
Room is occupied and paid for
Guest left room without paying
Registration card is still in bucket
Could be away for overnight trips in the neighbouring countries
Credit card provided was invalid
Could be staying at a friend's place
3.
REORDER QUESTION
1 min • 1 pt
After issuing the key card, what are the steps of Rooming a Guest ?
Escort guest to their room
Present Room facilities
Leave and follow up
Give directions to the room
Offer services
4.
MATCH QUESTION
1 min • 1 pt
Match the following descriptions to the correct type of hotels
Conference Hotel
Comprehensive facilities, have more than 500 rooms with larger public areas
Boutique Hotel
Different room sale structure (hourly, half day rates available)
Resort Hotel
Smaller sized hotels with uniquely designed interiors
Heritage Hotel
Majestic facades with intricate detailing and colonial ambience
Airport Hotel
Destination within a destination, provide extensive F&B options and wide range of leisure activities
5.
MATCH QUESTION
1 min • 1 pt
Match the following descriptions to the correct type of hotels
Commercial
Home-away- from home. Appeals to vacationing families who wants privacy and convenience.
Casino Hotel
Located in downtown and business districts and known as transient hotel.
All-Suite
Luxurious guestrooms and F&B operations and attract guests by promoting gaming and headliner entertainment
Economy
Minimal amenities , focus around price and value. Popular with families with children and bus tour groups
6.
CATEGORIZE QUESTION
3 mins • 1 pt
Match the following descriptions to the correct Levels of Keys
Groups:
(a) Pass Key
,
(b) Master Key
,
(c) Grand Master
,
(d) Great Grand Master
including double locked rooms
Opens all rooms in a hotel
But Does not open double locked doors
also known as Floor Master
also known as Submaster key
Open all rooms on a specific floor but cannot open double locked rooms
Open few rooms within a section of the floor and cannot open double locked rooms
Opens all doors in a hotel
7.
MATCH QUESTION
1 min • 1 pt
Match the following descriptions to the correct type of job redesign methods
Reconfigured
Addition of tasks that are of similar responsibilities
Enlarged
Shifting of tasks, duties and responsibilities amongst jobs to align with organisational goals
Enriched
Addition of more demanding tasks or tasks that require additional training
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