Porter & check in
Authored by Rena Rosdiana
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9th - 12th Grade
Used 2+ times
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25 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Porter : Good Morning, welcome to EdOTEL Borcess 2. May I assist you ?
Guest : Yes, I want to check in please
Porter : May I know your name please ?
Guest : Yes, My name is Jessie
Porter : Do you have any luggage, miss ?
Guest : Yes, I have the one suit case please
Porter : May I bring your luggage, Ms. Jessie ?
Guest : Yes, please
Porter : Thank you
Guest : You’ re welcome
Porter : The reception is this way, please follow me
Guest : Alright
The reservation is under...
Ms Jessica
Jessie, Ms
Jessie, Mrs
Jessica, Mrs
2.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Porter : Good Morning, welcome to EdOTEL Borcess 2. May I assist you ?
Guest : Yes, I want to check in please
Porter : May I know your name please ?
Guest : Yes, My name is Jessie
Porter : Do you have any luggage, miss ?
Guest : Yes, I have the one suit case please
Porter : May I bring your luggage, Ms. Jessie ?
Guest : Yes, please
Porter : Thank you
Guest : You’ re welcome
Porter : The reception is this way, please follow me
Guest : Alright
How many luggage does the guest bring?
One suitcase and one travelling bag
Only one travelling bag
Only one suitcase
One shopping bag
3.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Porter : Ms Jessie, this is our reception. Please registration here
Guest : Alright, thank you
Porter : You’ re welcome, Ms Jessie. and I will waiting you to the Bell desk
Guest : Okuest : Yes, I am ready
Porter : Alright Ms. Jessie, may I borrow your room key please ?
Guest : Yes, please
Porter : Thank you
Guest : You’ re welcome
Porter : Wait a moment please, I will take your luggage
Guest : Alright
Porter : Thanks for waiting Ms Jassie, the room this way and follow me
Guest : Alright
What does the porter say when asking for room key?
Can i help you with your luggage?
May i borrow your luggage, ms jessie?
May i borrow your room key?
May I get your room key, sir?
4.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Porter : Ms Jessie, this is our reception. Please registration here
Guest : Alright, thank you
Porter : You’ re welcome, Ms Jessie. and I will waiting you to the Bell desk
Guest : Okuest : Yes, I am ready
Porter : Alright Ms. Jessie, may I borrow your room key please ?
Guest : Yes, please
Porter : Thank you
Guest : You’ re welcome
Porter : Wait a moment please, I will take your luggage
Guest : Alright
Porter : Thanks for waiting Ms Jassie, the room this way and follow me
Guest : Alright
To ask for room key, you can also say....
Can i help you with your luggage?
May i borrow your luggage, ms jessie?
May i borrow your room key?
May I get your room key, sir?
5.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Porter : How are you Ms. Jessie ?
Guest : Yes, I am fine. How about you ?
Porter : I am fine thank you. So where are you from ?
Guest : I am from Malaysia
Porter : great, i hope you had a pleasant trip to here..
The dialogue above called...
Small talk
Deep talk
Curiosity talk
Argument
6.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Porter : May I explain about our hotel facilities ?
Guest : Yes, please
Porter : in our hotel, we have two restaurant there are Mentari restaurant and Moonlight restaurant, spa and body treatment, free Wi fi, swimming pool and sport service
Guest : Alright
Porter : Any question miss ?
Guest : No thank you
Porter : Excuse me Ms. Jessie, this is your room. Your room number is 204
Guest : Alright
Porter : Please, wait the moment I will check it first
Guest : Alright, thank you
How many facilities are mentioned above?
There are 2 restaurant and spa
There are 6 facilities
Only 2 restaurants
5 main hotel facilities
7.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
Porter : May I explain about our hotel facilities ?
Guest : Yes, please
Porter : in our hotel, we have two restaurant there are Mentari restaurant and Moonlight restaurant, spa and body treatment, free Wi fi, swimming pool and sport service
Guest : Alright
Porter : Any question miss ?
Guest : No thank you
Porter : Excuse me Ms. Jessie, this is your room. Your room number is 204
Guest : Alright
Porter : Please, wait the moment I will check it first
Guest : Alright, thank you
Does the hotel have a pool?
No it doesn't
Yes it have
Yes it does
Sure it has
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