Communication Quiz 1

It is a process of exchanging of information, ideas, thoughts, feelings, and emotions through speech, writing, signals, and behavior.

• Essay

• Communication

• Process

It is the person whom the sender is communicating with.

• Encoder

• Sender

• Messenger

• Receiver

A part of the process of communication who conceptualizes an idea in his mind before he can formulate and organize the message.

• Encoder

• Sender

• Messenger

• Receiver

It is the final concept of the idea formulated by the sender.

• Abstract

• Text

• Message

• Words

It is the message sent by the receiver in response to the message he received.

• Message

• Sender

• Feedback

• Environment

"Yesterday, Sam was listening to instrumental music, Trent talked to her, but Sam didn't hear him, and Trent walked out." Who was the receiver of the sentence?

• Sam

• Instrumental Music

• Trent

• Both Sam and Trent

Scenario: You ask a co-worker if they can help you with a client, they cross their arms and roll their eyes but do not say anything. Have they communicated?

• No, at this stage it is one-way communication.

• No, when they answer you, they will have communicated back, completing two-way communication.

• No, but they are being rude.

• Yes, they have used non-verbal communication.

Letters, e-mails, telephone calls, text messages are examples of _____________, which is the medium, mean, manner or method through which a message is sent to its intended receiver.

• Message

• Feedback

• Channel

• Sender

Noise is not a problem at which stage of the communication process?

• Source

• Receiver

• Channel

• Noise is a problem at all stages.

A certain look or glance is an example of:

• Nonverbal communication

• Oral communication

• Verbal communication

• Written communication