ELE quiz

Quiz
•
English
•
Professional Development
•
Medium
Raenee Salipande
Used 1+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Big orders with complete add-ons can be flagged as Possible Fraud.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Remove phone no. if the same,
send SMS to customer
call and/or email/send SMS to customer
email/send SMS to customer
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is okay to put the obituary link in SI
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What action will you take if the customer and recipient's name are the same?
Task to Verify Legit Order
Leave it that way
Task to Call Customer URGNT
GTG
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
On what website it was placed if the order number starts at # 17
Bolt
sunnyflowerdelivery.com
blossomflowerdelivery.com
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Manually roll/move the delivery date if the occasion is?
Birthday
Anniversary
Sympathy
Funeral
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Remove customer's information like their phone no. and/or email address.
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