71-73
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71. What kind of business is the speaker most likely calling?
(A) A hair salon
(B) An insurance company
(C) A car dealership
(D) An eye doctor’s office
72. What does the speaker say about her appointment?
(A) It is too far away.
(B) It needs to be rescheduled.
(C) It is too expensive.
(D) It should be with a different person.
73. What is the speaker interested in learning more about?
(A) Payment methods
(B) Delivery options
(C) A warranty
(D) A job opening