Computer Knowledge Review (2.01)

All the files deleted from the computer are stored in (Fill in the blank).

• My computer

• Recycle Bin

• Temporary Files

• Control Panel

A printer is considered to be in the category of (Fill in the blank).

• Hardware

• Software

• System software

Windows 10 is one example of: (Fill in the blank).

• Operating system

• a word processor

• application software

• an internet browser

Mac OS is an example of (Fill in the blank).

• a word processing software application

• an internet browser for Apple computer users

• Apple operating system

• Word processing software

Norton, McAfee, Trend, Bullguard, AVG and others like them are popular (Fill in the blank).

• operating systems

• virus protection software brands

• Other names assigned to versions of the Mac operating system.

• virus names

What is the purpose of a firewall?

• to provide authentication of the user

• for security protection for your computer

• to allow your computer to access the internet.

• for data transmission to storage clouds

The ability to diagnose and troubleshoot common computer issues

• Is a valuable skill personally and professionally

• is not a worthwhile skill that I need to acquire

• Is really not my concern; leave it to the geek squad

• should always be left to the professionals

If your laptop keeps overheating, what should you do to keep it from becoming damaged?

• Don't leave it on all the time

• Get a new laptop

• Buy a cooling pad for laptops

When determining if the computer problem is a hardware or software issue, what should you ask?

• Is the computer plugged in? This would be a good question if the computer would not power up.

• Is the computer plugged into a power source (surge protector) that could be turned off?

• Have you recently installed any hardware or software?

Which of the following could cause a computer to slow down?

• Viruses

• Saving everything to the hard drive.

• Using an external hard drive plugged in USB drive