Business Studies Quiz

Which of the following is not a need as identified by Maslow?

• Hygiene

• Esteem

• Self-actualisation

• Social

According to Taylor, which of the following is most likely to motivate an employee?

• Promotion

• Fringe benefits

• Bonus

• Team working

Which of the following is a motivator according to Herzberg?

• Safe working environment

• Responsibility

• Good wage

• Company policy

Which of the following is not a benefit of having a well-motivated workforce?

• Improved productivity

• Low rate of absenteeism

• Low labour turnover

• Increased absenteeism

Which of the following is a financial method of motivation?

• Job rotation

• Delegation

• Fringe benefit

• Quality circles

Which of the following describes the number of levels in an organisational structure?

• Span of control

• Chain of command

• Levels of hierarchy

• Delegation

When authority is passed down the chain of command this is known as:

• Delegation

• Span of control

• Levels of hierarchy

• Centralisation

Which of the following is not a role of management?

• Planning

• Controlling

• Organising

• Creativity

Which of the following is a feature of an autocratic leadership style?

• Communication is two-way.

• Employees are involved in decision-making.

• Communication is one-way.

• There is little input from the leader.

Negotiations between a trade union and an employer are known as:

• Collective decision-making

• Collective responsibility

• Collective agreement

• Collective bargaining