TEST - Listening skill / A phone call from a customer 3

Let me see what I can do.

• The customer says it.

• The supplier says it.

I appreciate your help.

• The customer says it.

• The supplier says it.

You'd really be helping us.

• The customer says it.

• The supplier says it.

I'm not sure if I can do that.

• The customer says it.

• The supplier says it.

I'm happy to help you.

• The customer says it.

• The supplier says it.

I think we can make an exception this time.

• The customer says it.

• The supplier says it.

I promise this won't become the norm.

• The customer says it.

• The supplier says it.

I need a favour.

• The customer says it.

• The supplier says it.