Test Chapter 3: MANAGERIAL ENVIRONMENT

What is the role of a manager in the managerial environment?

• To monitor and shape the internal and external environments.

• To focus solely on the internal environment.

• To ignore changes and react slowly to them.

• To delegate all responsibilities to subordinates.

Which of the following is a process of gathering information about developments that could impact the future of the organization?

• Lobbying

• Voting

• Boundary spanning

• Media influence

What are some sources of information that managers can access to monitor the environment?

• Customers and suppliers' feedback, professionals, and trade publications.

• Government publications, industry associations, and personal contacts.

• Lobbying, voting, and media influence.

• All of the above.

Which of the following is NOT an element of the internal environment?

• Value System

• Vision, Mission, and Objectives

• External stakeholders

• Human Resources

The value system of an organization refers to:

• The tangible assets of the organization.

• The ethical beliefs that guide the organization.

• The technical know-how of the organization.

• The structure and composition of the organization.

What does the vision of a company describe?

• Its future position

• Its ethical beliefs

• Its tangible assets

• Its organizational structure

Which component of the internal environment determines the way in which activities are directed in the organization?

• Value System

• Vision, Mission, and Objectives

• Organizational Structure

• Corporate Culture

What is corporate culture?

• The tangible assets of the organization.

• The ethical beliefs that guide the organization.

• The technical know-how of the organization.

• The values, beliefs, and behavior of the organization.

Which component of the internal environment is considered the most valuable asset of the organization?

• Value System

• Vision, Mission, and Objectives

• Human Resources

• Physical Resources and Technological Capabilities

What is the purpose of internal analysis?

• To identify strengths and weaknesses of the organization.

• To gather information about developments in the external environment.

• To influence public opinion through media.

• To monitor the internal and external environments.