Baroda Gyani 2023 quiz round 1

How does the bank serve its customers under the two- pronged RM service delivery model?

• Through dedicated "Radiance Hubs" in the top 30 cities.
• Through remote Relationship Management Hub located in Mumbai.
• Through the acquisition of a critical mass of affluent account-holders.
• Through traditional relationship management in potential catchment cities.

What is the name of the revamp exercise of the Wealth management structure?

• Project BOBNOWW
• Baroda Radiance 2.0
• Radiance Di-i-Hub
• Baroda Radiance

What does CSM stand for in the Radiance structure?

• Client Service Executive
• Client Service Manager
• Wealth Strategist
• Territory Heads

What type of insurance is arranged through partners Chola, Tata AIG & National Insurance?

• Life Insurance
• Health Insurance
• General Insurance
• Inheritance & Estate Planning

Which organization arranges Life Insurance products for 'Baroda Radiance'?

• IndiaFirst Life Insurance Co Ltd
• BOB Capital Markets Ltd
• Star Health
• BOB Financial Solutions Ltd

What is offered through the Eterna Card variants by BOB Financial Solutions Ltd?

• Comprehensive Concierge services
• A   irport Pick & Drop facility
• Complimentary bob World VISA Signature Sapphire Debit Card
• Unbiased Open Investment Platform

What is the primary focus of 'Baroda Radiance' Value Proposition?

• Personalized Banking and Benefits
• H   olistic Lifestyle Benefits
• Seamless Digital Convenience
• All of the above

What does TRV stand for in the eligibility criteria for 'Baroda Radiance'?

• Total Relationship Value
• Trust and Relationship Value
• Total Retail Volume
• Top Ranking Value

What should branches, regions, and zones do if clients do not meet the eligibility norms for 'Baroda Radiance'?

• Extend Family Banking benefits to those clients regardless
• Take a note of the revised Value Proposition of Radiance 2.0
• De-flag clients and remove Radiance benefits
• Provide superior customer experience and augment fee- based income

What is one of the roles of the Senior Relationship Manager (SRM) with regard to customer service queries?

• Pass on all banking service queries to the Customer Service Executive (CSE)
• Ensure compliance norms are strictly adhered to
• Organize customer events to enhance customer bonding
• All of the above