Developing A Sales Mindset

What are the four stages of the baseline selling process?

• Prospecting and qualifying leads, Making initial contact and building rapport.

• Identifying customer needs, Developing a product or service, Pricing the product or service, Promoting the product or service
•   Prospecting

       Discovery/Needs Analysis      Qualifying

     Presenting & Closing

• Researching the market and competition, Creating a marketing plan, Implementing marketing strategies, Analyzing marketing results

Selling isn't telling your story it's -------------------------------theirs.

• Finding out

• Hearing

• Deciphering

• Listening to

Answer explanation

The correct answer is "Listening to". Selling is not about telling your own story, but rather about listening to the customer's story and understanding their needs and preferences. By actively listening to the customer, a salesperson can gather important information and tailor their approach to meet the customer's specific requirements. This approach allows for a more personalized and effective sales process, ultimately increasing the chances of making a successful sale.

Let go of your ---------------------------, make it about the customer, then the money will follow.

• arrogance
• strategy

• agenda

• problem

Answer explanation

The correct answer is "Agenda". This means that to be successful, one should let go of their personal agenda and focus on the needs and wants of the customer. By prioritizing the customer's interests, one can build trust and loyalty, ultimately leading to financial success.

Having a good attitude means you should take the "No's" personally.

• False

• True

Answer explanation

Having a good attitude does not mean that you should take the "No's" personally. A good attitude involves being positive, resilient, and open-minded, regardless of the outcome or rejection. Taking "No's" personally can lead to negative emotions and hinder personal growth. Instead, having a good attitude means accepting rejection as a part of life and using it as an opportunity to learn and improve.

 Selling is a process and closing is part of the process. In this process, you MUST show --------------to your prospect before, during, and especially after the sale.

• appreciation

• positive attitude

• sales strategy

• value

Answer explanation

To successfully sell a product or service, it is crucial to demonstrate its value to the prospect. This means highlighting the benefits and advantages that the prospect will gain from making the purchase. By emphasizing the value, the salesperson can build trust and confidence in the prospect, making them more likely to complete the sale. Additionally, showing value even after the sale is important for customer satisfaction and building long-term relationships.

What is a sales pipeline?

• A sales pipeline is a visual representation of the sales process.
• A sales pipeline is a document that outlines the steps to close a sale.
• A sales pipeline is a tool used by marketing teams to generate leads.
• A sales pipeline is a term used to describe the process of selling products online.

 --------------------------will move you forward and closer to your goals

• sales strategy

• passion

• motivation

• consistency

Answer explanation

Consistency is the key to success as it ensures that you are constantly taking steps towards your goals. By consistently working towards your goals, you are able to build momentum and make progress. It helps to develop good habits and routines, which are essential for achieving long-term success. Consistency also helps to build trust and credibility, as it shows others that you are reliable and committed to your goals. Overall, consistency is crucial in moving forward and getting closer to your goals.

If you aren't ------------------------, then most likely your customers aren't either.

• prepared

• belief in the product

• positive

• having fun

Answer explanation

If you aren't having fun, then most likely your customers aren't either. This suggests that enjoying what you do and finding joy in your work is important in creating a positive experience for your customers. When you are having fun, it shows in your attitude and interactions with customers, making them more likely to enjoy their experience as well.

You want to be ---------------------- with your customer and be yourself.

• positive

• personable

• connected

• engaging

Answer explanation

Being "connected" with your customer means establishing a strong and meaningful relationship. This involves actively listening to their needs, understanding their preferences, and providing personalized solutions. By being connected, you can build trust and rapport, leading to better customer satisfaction and loyalty. It also implies being responsive and available to address their concerns promptly. Being connected allows you to create a genuine connection with your customer, fostering a sense of understanding and empathy.

What stage in the Sales process do you identify potential customers?

• prospecting
• closing
• qualifying
• discovery / needs analysis

Answer explanation

Prospecting is the first step in the sales process, which consists of identifying potential customers, aka prospects.