summative test als

Your values are reflected in the following:

• a. Your interests

• b. How you spend your time

• c. Choices you make

• d. All of the above

An example of a clear personal development goal is:

 

• a. I want to find work

• b. I want to work in my district

• c. I want to work with people

• d. I want to find a construction job in my district over the next three months

• e. all of the above

3. You have a long term goal of getting a certificate in plumbing in one year. With the certification you will get more work and receive a higher pay. Select examples of short term goals that may help you achieve your long term goal.

• a. Identify a training program in my district that offers plumber’s certification

• b. Talk with experienced plumbers in the area to find out what they did to become good plumbers.

• c. Talk with experienced plumbers in the area to find out what they did to become good plumbers.

• d. Find an opportunity to apprentice with an experienced plumber by visiting youth employment agencies or asking plumbers directly.

• d. All of the above

4. You are a very hands-on learner, learning best by observing and doing. As your supervisor is getting ready to leave, he quickly gives you instructions on how to use a new saw and asks you to cut some pieces of wood for the next day. You want him to show you how to use it but he seems like he is in a hurry to leave. What do you do?

 

• a. Hope you will remember what he said to do to run the saw.

• b. Thank him for the information and tell him you have understood.

• c. Ask him if he has the time to show you before leaving or if there is someone else who can show you how to run the saw so you are sure you have understood.

• d. Ask a co-worker to do the work for you while you continue with another task.

5. The best way to learn something new is to:

f. All of the above

• a. Read about it and memorize the information

• b. Follow the instructions of the instructor

• c. Practice it

• d. Watch someone else doing it

• e. all of the above

6. When you are discussing an issue at work with a co-worker and she or he is saying something that you do not agree with, you:

• a.    Interrupt your co-worker to let him or her know you disagree

• b.    Shake your head in disagreement to let your co-worker know how you feel

• c.     Try to think something else until your co-worker stop talking

• d.    Are aware of your own feelings but listen to what your co-worker has to say before responding

7. When speaking to a group of people, it is important to:

• a.                   Stay focused on the topic at hand

• b.                   Maintain good eye contact

• c.                   Be well informed on the topic

• d.                   Just Present a presentation

• e. all of the above

8. When you do not fully understand instruction given to you by your supervisor at work, you:

 

• a.       Nod your head in agreement so you do not waste your supervisor’s time

• 2. b. Assume you will figure it in your own

• 2. c. Ask your supervisor to repeat the instruction so you can clear on what you need to do

• 2. d.Ask a co-worker what she or he thinks you are supposed to do

9. Someone who works well in a team __________________.

• a.    Interrupts only when offering new ideas

• b.    Pay attention only to those who have same opinions

• 3. c. Provides inputs and seeks the ideas of others in the group

• d. Create conflict to make the discussion interesting 

10. When dealing a customer in the telephone:

• a.    Say the name of the organization and your name when you answer the phone

• b.    Be polite and courteous

• 3. c. Listen well and do not interrupt

• d.    Record all necessary information such person’s name and number, date of call, what the person needs

• e.    All of the above.