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A standard form of business communication, particularly for short messages that require action. This allows you to take care of a lot of customers, as well as partners and other stakeholders without lengthy conversations.

• EMAIL

• TEXTING

• INSTANT MESSAGING

• SOCIAL NETWORK

The most personal form of business communication. The personal number is reserved for a few close associates. Your communications by tend to be more urgent.

• EMAIL

• TEXTING

• INSTANT MESSAGING

• SOCIAL NETWORK

Tends to be for longer discussions than texting. You can engage someone in another city, state or country in a conversation

• EMAIL

• TEXTING

• INSTANT MESSAGING

• SOCIAL NETWORK

can be essential to getting your message out. You will have to adjust your communication style to a more informal approach. Friends can be gathered on these sites

• EMAIL

• TEXTING

• INSTANT MESSAGING

• SOCIAL NETWORK

Has become standard form of business communication

• Recipient

• Subject

• Content

Allows you to take care of a lot of customers

• Recipient

• Subject

• Content

Particularly for short message that require

action

• Recipient

• Subject

• Content

Sans serif fonts (translated as “without serifs”), produce a

cleaner, less cluttered, easier to read look

• Calibri

• Arial

• Trebuchet

Always use fonts that are point or larger

Style of communications that rarely or never

changes and does not require feedbacks

 EXAMPLE: Law

• Static Register/Frozen Register

• Formal Register

• Consultative Register