Check your understanding!

What is the purpose of narrative text?

• To tell the story

• To discuss the research finding

• To entertain the reader

• To describe particular thing

What is the first generic structure of narrative text?

• Reorientation

• Complication

• Resolution

• Orientation

What kinds of tense that use in narrative text?

• Future tense

• Present tense

• Past tense

• Present perfect tense

What is descriptive text?

• Text that is telling the reader about one story, action, or activity

• Explanation of a process or a set of instructions for completing a specific task

• Describe a particular thing in detail

• Text that tells about sequence of events in the past

How many generic structure of descriptive text?

• One

• Two

• Three

• Four

"Takes bookings, checks guests in and out of the hotel, allocates rooms and keys, and is the main point of contact between the guests and the staff"

The statement above is the responsibility of...

• Manager

• Security

• Receptionist

• Housekeeper

Receptionist: Good evening, Mrs. Sasa!.......to our hotel. May I please have your ID and a credit card for incidentals?

The correct expression to fill the blank is....

• Nice to meet you

• Hello

• Welcome

• Good bye

Receptionist: Perfect! Your room is on the sixth floor, and breakfast is served from 7 to 10 in the morning. Enjoy your stay!

Guest: Great, thank you! Can you also...............a good local restaurant for dinner?

• Go

• Take

• Recommend

• Mention

Guest: Great. Thanks for the excellent service. We'll definitely consider staying here again.

Receptionist: It was our pleasure! We look forward to welcoming you back. Have a safe journey!

What kinds of situation that happen in the conversation?

• Reception

• Check-out

• Check-in

• Reservation

Guest: Hi, I'm having trouble with the Wi-Fi in my room. Can you help?

Hotel staff: Of course! I apologize for the inconvenience. Could you please provide me with your room number?

Guest: Sure, it's room 305.

What is the responsibility of the hotel staff above?

• Bell boy

• Housekeeper

• Receptionist

• Telephone operator