W&CA Scorecard - Parameter 1: Enablers

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its DATA COLLECTION

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of NUMBER OF YEARS OF DATA COLLECTED

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of COMPLAINT & SUGGESTION COLLECTION

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its DATA COLLECTION

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its CITIZEN INVOLVEMENT IN PLANNING

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its PARTICPANTS

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its INVOLVEMENT METHODS

Parameter 1.2 : Vision, strategy, and leadership

Please rate your city in terms of its POLITICAL ENDORSEMENT OF THE DOCUMENT

Parameter 1.3 : Human resources

Please rate your city in terms of its STAFF AVAILABILITY

Parameter 1.3 : Human resources

Please rate your city in terms of its COLLABORATION ACROSS DEPARTMENTS