W&CA Scorecard - Parameter 1: Enablers

Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its DATA COLLECTION

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Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of NUMBER OF YEARS OF DATA COLLECTED

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Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of COMPLAINT & SUGGESTION COLLECTION

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Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its DATA COLLECTION

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Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its CITIZEN INVOLVEMENT IN PLANNING

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Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its PARTICPANTS

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Parameter 1.1 : Understanding users’ needs and public participation

Please rate your city in terms of its INVOLVEMENT METHODS

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Parameter 1.2 : Vision, strategy, and leadership

Please rate your city in terms of its POLITICAL ENDORSEMENT OF THE DOCUMENT

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Parameter 1.3 : Human resources

Please rate your city in terms of its STAFF AVAILABILITY

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Parameter 1.3 : Human resources

Please rate your city in terms of its COLLABORATION ACROSS DEPARTMENTS

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