Quiz time!

A quality that makes someone suitable for a particular job

• Qualifications

• Coaching

• Knowledge gap

An estimation of income and expenses.

• Goal

• Feedback

• Budget

Helpful information or criticism about the performance of a person.

• Coaching

• Feedback

• Qualifications

The process of improving the performance of an employee.

• Knowledge gap

• Feedback

• Coaching

A desired result or possible outcome.

• Goal

• Budget

• Coaching

An irregular balance of what a person should know.

• Knowledge gap

• Coaching

• Qualifications

List all opportunities and areas of improvement where training is necessary to increase effectiveness. Decide if there is a gap between the knowledge and skills of the staff. Ask employees what areas they need help with.

• Decide skills and knowledge gaps.

• Analyze the job.

• Evaluate performance after training.

Find the best way to provide training: One on one coaching, short term and long term trainings, e-learning. Decide the option that best fits the needs of your staff and company.

• Analyze the job.

• Identify training solutions.

• Decide skills and knowledge gaps

Ask staff members to use a checklist and evaluate their progress. Look at the work area and check if there is still evidence of a deficiency in skills or knowledge.

• Analyze the job

• Identify training solutions.

• Evaluate performance after training.

Observe what the employee does well, and what needs improvement. Check for qualifications, training courses, and responsibilities from previous positions. Get more individual information from Human Resources

• Identify personnel’s current skills and knowledge.

• Identify training solutions.

• Analyze the job.