logistics

Which is one of the roles of information in the supply chain?

• Ineffectiveness of communication

• Quality of information

• Strategic sourcing

• Inventory management

What is the definition of information system architecture?

• Must be correct and depict reality

• A conceptual model that defines the structure, operations, and more importantly, the purpose of an information system.

• Gives business managers a clear picture of how their supply chain is performing

• A conceptual model that defines the structure, operations, and more importantly, the purpose of strategic sourcing

Which tools support strategic sourcing, production planning, network design, and how to deliver the goods?

• Sourcing

• Planning

• Delivery

• Manufacturing

Which processes have been disintermediated in supply chain?

• Supplier - Wholesaler - Retailer

• Supplier - Wholesaler - Consumer

• Supplier - Retailer - Producer

• Supplier - Producer - Consumer

What are the standard features and functions of CRM?

• Radio-Frequency Identification (RFID)

• Event management

• Select coordinated group collaboration

• Human resources

What is the goal of customer relationship management (CRM)?

• Maximize customer value

• Improve business relationships

• Development of dashboards

• How to deliver the goods

Phases of Supply Chain Management :

• planning - sourcing - manufacturing - delivery - returns

• planning - sourcing - delivery - returns

• sourcing - planning -manufacturing - returns

• planning - sourcing - manufacturing - delivery

CRM (Customer Relationship Management) is a technology to manage all of your company's relationships with customers and prospects, right?

• yes

• no

What is the definition of Supply Chain Management (SCM) ?

• A technology for managing all your company’s relationships with customers and potential customers.

• to help them detect, evaluate, and resolve issues before they snowball into major problems.

• The process of managing the flow of goods and services to and from a business

• Serves as a blueprint for the system and guides its development and eventual deployment.

Effective SCM can help streamline a company's activities to eliminate waste, maximize customer value, and gain a competitive advantage in the marketplace

• yes

• no