ESP 03 ver 02

Jake Lasseter is the CEO and supply ________ manager at Lasseter Ltd, a family business that manufactures plastic toys.

• a. partner

• b. quality

• c. stock

• d. chain

During the production process, ________ is managed carefully so that the factory can never run out of materials.

• a. partner

• b. quality

• c. stock

• d. chain

A _______ refers to something that an entrepreneur needs to do first because it is more important or urgent than other things.

• a. priority

• b. determination

• c. negotiation

• d. loyalty

In the primary industries, raw materials like iron ore or oil are ________ from the ground or from the sea.

• a. extracted

• b. inspected

• c. labelled

• d. integrated

An _______ is someone who is ready to help you, especially against someone else who is causing problems for you.

• a. inflation

• b. ally

• c. option

• d. upgrade

_______ customers are those who have purchased the company’s goods or services continuously within a period of time.

• a. Returning

• b. Repeat

• c. Unemployed

• d. Existing

The word “_______” implies customer’s support of a company by buying the products or services continuously over a long period of time.

• a. unemployment

• b. loyalty

• c. reflection

• d. inflation

Facebook is a great advertising tool for most small businesses, because of the widespread adoption of this ________ and the relatively low cost of their ads.

• a. target

• b. platform

• c. reputation

• d. campaign

In business, _______ occurs when a person is actively searching for a paid job but is unable to find the job.

• a. inflation

• b. reflection

• c. loyalty

• d. unemployment

Every business spends a lot of money on advertisments, but this will lead to success only when the best ________ of advertising is used for the products.

Select one:

a. target

b. technique

c. reputation

d. combination

• a. target

• b. technique

• c. reputation

• d. combination