TN3 - U3 - L3

If you waste your customers’ time, they_______ come back.

• won't
• will

If you don’t do what you say you will do, your customers__________ think you are reliable.

• won't
• will

If you aren’t courteous to your customers, they __________complain.

• will
• won't

If your customers don’t feel valued, they_____ feel important.

• won't
• will

If you don’t have a “can-do” attitude, your customers__________ think you’re willing to help.

• won't
• will

I find Portello’s prices really____ compared to other places. I’ve shopped around, and I can’t find another service with such low prices.

• reasonable
• fulfill a request
• reasonable
• solution

What I like about Link Copy Services is that they’re so__________ . Even if the job is a bit unusual, they’re willing to try.

• helpful
• reasonable
• fulfill a request
• reasonable

Jamco Design is extremely__________ . You never have to worry about their doing anything less than an excellent job.

• professional
• helpful
• reasonable
• fulfill a request

Dom’s Auto Repair is incredibly___________ . If they promise to have a job ready in an hour, you can be sure that they will.

• reliable
• professional
• helpful
• reasonable

The ___________at J&N is amazing. Their products are all hand-made, and they last for years

• workmanship
• reliable
• professional
• helpful