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TN3 - U3 - L3

Authored by Nga Chu

English

University

Used 13+ times

TN3 - U3 - L3
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15 questions

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1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If you waste your customers’ time, they_______ come back.

won't
will

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If you don’t do what you say you will do, your customers__________ think you are reliable.

won't
will

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If you aren’t courteous to your customers, they __________complain.

will
won't

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If your customers don’t feel valued, they_____ feel important.

won't
will

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If you don’t have a “can-do” attitude, your customers__________ think you’re willing to help.

won't
will

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

I find Portello’s prices really____ compared to other places. I’ve shopped around, and I can’t find another service with such low prices.

reasonable
fulfill a request
reasonable
solution

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What I like about Link Copy Services is that they’re so__________ . Even if the job is a bit unusual, they’re willing to try.

helpful
reasonable
fulfill a request
reasonable

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