Which of the following terms best describes communicating without the use of words?

• effective communication

• 1. written communication

• 1. non-verbal communication

• verbal communication

Which of the following is a soft skill?

• typing skills

• carpentry skills

• 1. computer skills

• 1. communication skills

What term best describes expressing ideas to others by using spoken words?

• verbal communication

• written communication

• 1. non-verbal communication

• professional communication

 Which form of communication are you using when communicating with gestures, body language,    

            and facial expressions?

• 1. visual communication

• non-verbal communication

• 1. written communication

• verbal communication

What section of your presentation should you use a hook to capture the audience’s attention?

• body

• middle

• introduction

• 1. conclusion

Which of the following types of research data is easily found in books and on the internet?

• 1. secondary data

• primary data

• 1. abbreviated data

• 1. consumerism data

 What marketing research method is used to gather information from people through interviews and questionnaires?

• survey

• observation

• Both observational and experimental

• experimental

Which type of research is used to gather information on how people FEEL about your product?

• media research

• product research

• 1. Trial Research

• attitude research

Which of the following data is information gathered for the first time and used for a specific purpose?

• 1. secondary

• online data

• primary

• old data

 What marketing research technique gathers a group of people together to discuss a specific topic or product?

• observation technique

• experimental research

• 1. focus group

• 1. survey method