Voices

Voices

6th - 8th Grade

8 Qs

quiz-placeholder

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Voices

Voices

Assessment

Quiz

English

6th - 8th Grade

Practice Problem

Easy

Created by

Leticia Pires

Used 1+ times

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8 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

When faced with unexpected behaviors, what is the primary goal of effective communication?

Assign blame

Seek understanding

Escalate the situation

Ignore the behavior

2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is a recommended initial step when encountering unexpected behaviors?

React emotionally

Stay calm and composed

Yell and demand compliance

Avoid eye contact

3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

In the context of unexpected behaviors, what does active listening involve?

Interrupting the speaker

Providing immediate solutions

Focusing on the speaker and their message

Ignoring the speaker

4.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

What is the purpose of implementing a conflict resolution strategy in response to unexpected behaviors?

To intensify the conflict

To involve more people in the situation

To ignore the issue

To find a mutually agreeable solution

5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

When you encounter a behavior that is different to what you expect, use the___ steps to better understand what you're experiencing.

DEA

AED

DAE

EAD

6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The meaning of DAE is: Describe, Analyse and Experience.

FALSE

TRUE

7.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Why is important to follow the step D?

To say what's happening withou any judgement.

To consider all of the interpretations.

To reflect on why this is happening.

8.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

When describing what happened, what should we be careful not to do?

To be polite.

Not to judge (or use words that are judgemental).

To put aside our own interpretations and learn to see the world through different eyes.