ACTIVE LISTENING

What is the difference between hearing and listening?

• Hearing is an involuntary ,physical and biological act while listening is a conscious act involving hearing and paying attention and responding.

• Active listening is same as hearing is same as hearing,

• Listening is an involuntary ,physical and biological act while hearing is a conscious act involving hearing and paying attention and responding.

• A person who hears is an active listener.

What is the importance of active listening?

• Active listening helps in building better relationships and resolving conflicts effectively.

• Active listening is not important in communication.

• Active listening is only important in professional settings.

• Active listening is important only for extroverts.

How does effective listening contribute to personal development?

• Increases rumours among people involved.

• Effective listening has no impact on personal development.

• Effective listening only helps in improving communication skills.

• Effective listening helps in understanding others' perspectives and learning from their experiences.

What are the barriers to active listening?

• Good environment.

• There are no barriers to active listening.

• Distractions, lack of interest, and preconceived notions are barriers to active listening.

• Active listening is only affected by external noise.

What are the benefits of effective active listening?

• It is only important for extroverts.

• Effective active listening is not important in personal or professional life.

• Its only important in professional settings.

• Effective active listening helps in building strong relationships and resolving conflicts peacefully.

How does active listening contribute to professional growth?

• Active listening helps in understanding clients' needs and building rapport effectively.

• Active listening has no impact on professional growth.

• Active listening only helps in improving communication skills.

• Active listening is only important in personal settings.

What are the challenges in active listening?

• Nodding the head,keeping eye contact,asking questions.

• There are no challenges in active listening.

• Distractions, language barriers, and lack of empathy are challenges in active listening.

• Paraphrasing and asking open ended questions.

What are the key elements of effective communication?

• Clarity, conciseness, and empathy are key elements of effective communication.

• Effective communication is not affected by any key elements.

• Effective communication is only affected by external noise.

• Effective communication is important only for extroverts.

How does active listening impact personal relationships?

• Active listening helps in building trust and understanding in personal relationships.

• Active listening has no impact on personal relationships.

• Active listening only helps in improving communication skills.

• Active listening is only important in professional settings.

The following are traits of active listening.Except?

• Nodding head

• Taking notes

• Focusing on what you are saying only.

• Reading body language and acting accordingly.