CERVANTES

the network of individuals, companies, resources, activities, and technologies used to make and sell a product or service

starts with the delivery of raw materials from a supplier to a manufacturer and ends with the delivery of the finished product or service to the end consumer.

• supply chain
• supply process
• supply chain manager i
• Supply chain management

management of the flow of goods and services and includes all processes that transform raw materials into final products

• supply chain
• supply process
• retail
• Supply chain management

tasked with controlling and reducing costs and avoiding supply shortages.

• supply chain
• supply process
• supply chain manager i
• Supply chain management

To get the best results from SCM, the process usually begins with planning to match supply with customer and manufacturing demands.

• Planning
• Sourcing
• Manufacturing
• Delivering

Efficient SCM processes rely very heavily on strong relationships with suppliers. Sourcing entails working with vendors to supply the raw materials needed throughout the manufacturing process.

• Planning
• Sourcing
• Manufacturing
• Delivering

At the heart of the supply chain management process, the company transforms raw materials by using machinery, labor, or other external forces to make something new

• Planning
• Sourcing
• Manufacturing
• Delivering

Once products are made and sales are finalized, a company must get the products into the hands of its customers. The distribution process is often seen as a brand image contributor, as up until this point, the customer has not yet interacted with the product. In strong SCM processes, a

• Planning
• Sourcing
• Manufacturing
• Delivering
• Returning

The supply chain management process concludes with support for the product and customer returns

• Planning
• Sourcing
• Manufacturing
• Delivering
• Returning

It’s bad enough that a customer needs to return a product, and it’s even worse if its due to an error on the company's part. This return process is often called

• inreverse logistics
• Sourcing
• Manufacturing
• reverse logistics
• Returning