Behavior and Discipline

How can positive reinforcement be used as a discipline strategy?

• By punishing undesired behavior

• By rewarding desired behavior with praise, rewards, or privileges.

• By ignoring all behavior

• By using physical force to control behavior

What are the consequences of lack of discipline in a person's life?

• Enhanced performance, efficient time management, and strong motivation

• Improved performance, better time management, and increased focus

• Excellent performance, effective time management, and high motivation

• The consequences of lack of discipline in a person's life can include poor performance at work, difficulty in time management, and a lack of focus and motivation.

What is the purpose of a Code of Conduct/Code of Ethics in public services?

• To limit employees' freedom

• To provide guidelines for ethical behavior and professionalism

• To encourage unethical behavior

Give a brief description of discipline...

Discipline in UPS provides...

• a sense of pride

• team spirit

• camaraderie with colleagues

• a sense of loneliness

Without (a)   there would be no means of imposing ​ (b)   . Rank ​ (c)   would also be pointless. This is ​ (d)   to maintain ​ (e)   and public trust.

• discipline
• punishment
• structure
• obedience
• not needed
• needed
• accountability

Match the following types of examples of leadership style

• Authoritarian

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• Participative

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• Consultative

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• Dictatorial

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The type of obedience when someone just follows orders without questioning them is called...

• Obedience

• Eyes shut obedience

• Conditioning

• Blind obedience

When is it alright for someone of a lower rank to question orders from a higher ranking officer?

• If the order is unethical or immoral

• If the person is feeling too tired that day to do it

• If the person is friends with the senior officer

• If the person thinks they know more information about the situation

I feel good about what we have been learning so far

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